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PRO DENTAL
No Stress Dental IT Support
Unlimited support at a flat monthly rate for practices across Kentucky, Indiana, and Ohio. One flat rate covers your whole practice, from a single workstation to your entire network. No hourly meters, no surprise invoices. We monitor your systems around the clock, fix most problems remotely before they touch your schedule, and come on-site when the job needs hands on hardware. Downtime costs a practice thousands a day in lost appointments. Our whole model is built around preventing it.
In business since 2000 • HIPAA compliant • Serving Kentucky, Indiana, and Ohio
ON-SITE SUPPORT
Full-service IT for your office, from network to operatory.
REMOTE SUPPORT & MONITORING
Most issues fixed before your staff ever notices.
SOFTWARE & IMAGING
SUPPORT
Direct support for the programs your practice runs on.
Unlimited On-Site Support
We're privately owned, and we take the time to learn how your practice actually runs before we recommend anything.
✓ Fully managed IT services at one flat rate
✓ Digital imaging, sensors, and scanner integration
✓ Practice management hardware and software implementation
✓ Phone systems, including VoIP
✓ Structured cabling and new office buildouts
✓ HIPAA security audits and risk assessments
✓ Technology assessments twice a year with honest upgrade advice
Remote Support and Network Monitoring
Most IT problems don't need a site visit, and your staff shouldn't have to explain the same issue twice. We detect, diagnose, and fix the majority of tickets remotely, which means quick service without disrupting your team or alarming patients. Our monitoring watches for failing drives, backup errors, and security threats around the clock. If something does need on-site attention, we already know what's wrong before we walk in.
Your data is backed up with HIPAA-compliant offsite backup, so a dead server or a ransomware hit doesn't take your patient records with it.
Software We Support
Your practice management and imaging software is the backbone of your day. We support it directly, so you're never stuck playing middleman between an IT company and a software vendor.
Practice management:
✓ Dentrix and Dentrix Ascend
✓ Eaglesoft
✓ Open Dental
✓ Curve Dental
Imaging and integration:
✓ Apteryx XVWeb
✓ Dexis
✓ Planmeca Romexis
✓ 3Shape
✓ Launca intraoral scanners
Practice communication:
✓ Weave (phones, scheduling, reminders, texting, and payments)
Don't see yours? Call us. If it runs in a dental office, we've probably fixed it.
HIPAA Compliance and Security
Compliance isn't a binder on a shelf. We handle the technical side of HIPAA for you: security risk assessments, staff compliance training, encrypted backups, and the documentation your cyber insurance carrier actually asks for. If you've ever filled out a cyber insurance questionnaire and guessed at half the answers, this is the fix.